Last Updated: June 4, 2026
Somni is owned and operated by Somni Technologies, LLC, a Delaware limited liability company with its principal office at 2810 N Church St STE 88004, Wilmington, DE 19802, USA.
We appreciate your time shopping at Somni. This Shipping Policy applies to all products purchased through:
https://somnimask.com
Somni is committed to delivering the product(s) in perfect condition to the address indicated by the customer on the checkout page. We thank the customer for indicating an address to which the order can be delivered within regular business hours to optimize delivery.
Somni ships worldwide. Orders are accepted from customers in any country where international shipping carriers operate, subject to local import regulations.
Somni orders are processed and dispatched on business days (Monday - Friday - 8 AM - 5 PM CT). Domestic United States orders are typically delivered within 5-7 business days. International orders are typically delivered within 10-21 business days depending on destination and customs clearance. A tracking number will be emailed to you when your order ships.
Somni offers free standard shipping on domestic United States orders. International shipping rates are calculated at checkout based on destination and order weight.
3-5 business days.
Order processing will occur Monday to Friday from 8:00 AM to 5:00 PM CT (orders are not processed on weekends or major holidays). Please keep in mind that this may be extended during holidays, launches, restocks, limited-edition releases, and promotions.
Domestic (United States): 5-7 business days after dispatch.
International: 10-21 business days after dispatch, depending on destination and customs clearance.
Important: Delivery times may be extended during holidays or periods of high demand. Customs clearance for international orders can add additional delays outside our control.
You will receive an email when your order has been processed, and this will include the tracking details of your order. Please make sure to track your item using the tracking number we provide to you. In the event a package is reported lost or stolen, please contact us at info@somnimask.com so we can work with the shipping carrier to investigate. If the carrier confirms the package cannot be recovered, we will issue a refund or replacement at our discretion.
Somni is not responsible for delays in shipping or delivery due to natural or uncontrollable events. Additionally, Somni is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays. Transit time does not include Saturday, Sunday, or holidays.
If at the time of delivery the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned and extra charges may apply for shipping costs.
Somni will not take charge or make returns for lost or undelivered packages due to wrong shipping addresses. Please be sure to provide the correct and accurate shipping address at the time of purchase.
Somni recommends that customers provide a secure delivery address, for example, your home or place of employment. Somni is not responsible for packages lost or stolen due to unsafe delivery addresses.
If products are shipped to other countries, customs in certain countries may charge additional taxes or fees. Please note that any additional costs related to import/customs duty are the responsibility of the buyer. Please check your own country’s policy on importing goods, as we cannot provide this for you.
Each delivery is considered to have been made from the moment Somni makes the product available to the buyer, which is made possible by the control system used by the courier company when the status of the order changes to “completed” or “delivered”.
If you have questions or concerns about this Shipping Policy or the handling and security of your data, please get in touch with us through our contact page or via the contact information below: