PRIVACY POLICY

Somni is owned and operated by Somni Technologies, LLC, a Delaware limited liability company with its mailing address at 2810 N Church St STE 88004, Wilmington, DE 19802, USA.

Somni values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

This notice explains how we handle information when you browse the website, use our tools, subscribe for updates or contact us. Optional analytics and marketing technologies are controlled by your cookie choices.

We may update this notice when our services or data practices change. The date above identifies the latest revision. Where a change requires your consent, we will ask for it.

1. GENERAL INFORMATION

The personal data of users are collected and processed through the website:
https://somnimask.com

The data will be under the responsibility of:
Somni.
info@somnimask.com
(Hereinafter referred to as Somni).

2. TYPES OF INFORMATION GATHERED

The information we learn from customers helps us personalize and continually improve your experience at Somni. Here are the types of information we gather:

Information You Give Us. You provide information when you search, read and view content, purchase products, and/or communicate with us through our contact information or contact forms. As a result of those actions, you might supply us with the following information:

• First and Last name
• Email Address
• Phone Number
• Address (shipping purposes)
• ZIP/Postal code
• I.P. Address
• Payment Information
• Any additional information relating to you that you provide to us directly through our website, indirectly through our website, or online presence such as ‘cookies’

We receive the details you submit through our forms. Hosting and security systems also process technical information such as IP addresses and request logs.

Payment information. Payment details are handled by the payment provider used for your transaction. Our direct checkout uses Stripe; external order pages have their own payment and privacy information. We receive order details needed to provide support and fulfil orders.

Consult the “Stripe” Privacy Policy here:
https://stripe.com/gb/privacy

Google Analytics. With your analytics consent, Google Analytics processes website usage information such as pages viewed, approximate location, browser and device information. Its tag is loaded only after you accept the Analytics category. You can change this choice using Cookie settings.

Please consult Google’s Privacy Policy here:
https://policies.google.com/privacy

Affiliate networks (ShareASale, Awin). When you complete a purchase that originated from a referral by one of our affiliate partners, a small tracking pixel from ShareASale or Awin is fired so the partner can be credited. These pixels are loaded only after you give consent for the Marketing category in our cookie banner. Please consult their privacy policies:
ShareASale Privacy Policy
Awin Privacy Policy

Technical information. Hosting systems may record IP addresses, request times, requested URLs and browser information for operation and security. These records can constitute personal data. Optional analytics and marketing tools are controlled separately through Cookie settings.

3. HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the products. Somni may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Somni may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. You may contact us about your data rights at any time. Some information may need to be retained to meet legal obligations or resolve outstanding matters.

4. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current website and products. We use personal data collected through our site as described below and described elsewhere in this Policy to:

• Identify you as a user in our system.
• User registration.
• Process payments.
• Deliver the products.
• Manage returns and refunds.
• Provide the software (the program).
• Improve our products, website, and how we operate our business.
• Understand and enhance your experience using our website and products.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events, offers and news about products and services offered by Somni and our selected partners.
• Marketing purposes of Somni.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

5. HOW DO YOU GET MY CONSENT?

We use information you submit to respond to your enquiry or handle your order. Depending on the purpose and applicable law, this involves steps requested by you, performance of a contract, legal obligations or our legitimate interests in providing support and securing the service. Newsletter subscriptions and optional tracking rely on your consent; contacting support does not subscribe you to marketing.

For cookies and similar technologies that are not strictly necessary, we ask for your consent through the cookie consent banner shown on your first visit to the website. The banner allows you to accept all cookies, reject all non-essential cookies, or customise your choices category by category (Strictly necessary / Analytics / Marketing). Non-essential cookies and tracking scripts (such as Google Analytics, ShareASale and Awin) are only loaded after you give that consent. No analytics or marketing categories are pre-selected.

You may change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of any page on this site, or by sending us your request via the contact information or contact page. Withdrawing consent will stop further loading of the relevant trackers and we will delete the analytics cookies set on our own domain; cookies set by third parties on their own domains can additionally be cleared through your browser.

6. SOCIAL MEDIA

On our website you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult each social network's Privacy Policy and Data Protection on our website.

Instagram: http://instagram.com/about/legal/privacy/

Twitter: https://twitter.com/en/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

7. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Therefore, we share customer information only as described below.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include processing payments (Stripe), creating the platform and hosting the website, delivering the products (courier companies), sending email, analyzing data (Google Analytics), affiliate tracking (ShareASale, Awin), creating ads, providing marketing assistance, providing search results, and links. They also have access to personal information needed to perform their functions, but they may not use it for other purposes.

These third-party services and tools may have access to personal information needed to perform their functions. However, they may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our Privacy Policy.

Business Transfers. In the event that Somni creates, merges with, or is acquired by another entity, your information will most likely be transferred. Somni will email you or place a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of Somni and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Somni, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Somni uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. However, this information is not personally identifiable.

Email Address. The email address you supply to us to receive our email communications will never be rented or sold to a third party.

8. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. For example, if transactions are processed on the website, transaction information is transmitted to and from the website in an encrypted form using industry-standard SSL connections to help protect such information from interception. In addition, we restrict authorized access to your personal information to those persons who have a legitimate purpose of knowing that information to provide products or services to you and those persons you have authorized to have access to such information.

Somni follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Somni receives it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while Somni strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

9. EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

• Access and Portability: To access and know what information is stored on our servers, you can send us your request through our contact information.
• Rectify, Restrict, Limit, Delete: You can rectify, restrict, limit or delete much of your information.
• Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
• Revoke Consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. You may withdraw your cookie consent immediately through the “Cookie Settings” link in the footer; for other processing, please contact us.
• Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all of these rights by contacting us through the contact information or contact page.

Service providers may process information outside your country, including in the United States. You can contact us for information about providers and the safeguards applicable to your information.

10. CALIFORNIA PRIVACY RIGHTS

CalOPPA is the first state law in the U.S. to require commercial websites and online services to post a privacy policy. Moreover, the law’s reach stretches well beyond California to require any person or company in the United States (and conceivably anywhere in the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act (CalOPPA).

Depending on applicable law, California residents may have the following rights:

• Know what personal data is being collected.
• Know whether your personal data is sold or disclosed and to whom.
• Access to your personal data.
• Request to delete any personal information about you.
• Not be discriminated against for exercising your privacy rights.

California residents may also exercise the right to opt out of the “sale” or “sharing” of personal information (as those terms are defined under the CCPA/CPRA) by switching the Marketing category off in our cookie banner via the Cookie Settings link.

11. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the requirements of the Data Protection Act 2018 (U.K. regulation), the California Online Privacy Protection Act (CalOPPA – U.S regulation), and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of personal data of minors. Therefore, we do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 13 years of age. However, if you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information, terminate that person’s account, and restrict access to that person.

12. EDITING AND DELETING INFORMATION

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify, and delete your information at any time, please do not hesitate to get in touch with us through the contact information. To opt-out of the Somni email, follow the instructions included in the email. Your request should be processed within 48 hours.

13. SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Somni collects from you. If you disclose your information to others, whether other users or suppliers on Somni, different rules may apply to their use or disclosure of the information you disclose to them. Somni does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Somni is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Somni site. Somni encourages you to ask questions before you disclose your personal information to others.

14. CONTACT US

If you have questions or concerns about this Privacy Policy and the handling and security of your data, please do not hesitate to get in touch with us through our contact page or via the contact information below: